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The Tenets of Modern Marketing & Customer Engagement

The Tenets of Modern Marketing

Modern Marketers have various channels for customer engagement defining a brand depth. Technology plays an important role in planning marketing stages. The article highlights 3 pillars of Modern marketing to address modern customer needs. Modern marketers create leverage in a rapid-changing business environment by delivering the experiences their customers expect and crave. And that is choosing value realization over chasing fads.

The experiences you orchestrate for your audience define your brand. Uniquely positioning your brand for the modern customer requires weaving customer experience through marketing and branding strategies. Your audience doesn’t want interspersed experiences; it seeks something more immersive. The success in today’s marketing landscape depends on how well you understand your customer and internalize the insights gained. Let’s explore the best principles to hinge your marketing strategy on-

It’s Tech and People, in sync – Technology has forever changed the marketing industry. But, one thing to gauge here is that it’s only the tip of the iceberg. The advancements in technology have empowered marketers with new systems, channels, and processes congruent with the market evolution. Marketers have been taking great technologic strides forward, rendering the MarTech space on an explosive growth trajectory. But to facilitate change, you need the right team. What does a modern marketer look like today? What are the indispensable traits? You’re looking at someone who is agile but also inquisitive. Someone with good analytical skills, and yet creative.

The marketing department should have cross-functional communication to get everyone on the same page now that the customer journey is no longer linear.

Better Customer Relationships – Start with meaningful communication. Use all data points to create specific, personalized communication plans for your audience. Make space for interaction and customer engagement. Long gone are the days of one-sided relationships brands had with their audience. Now customers want to be a part of it too. Make every touchpoint count. Put yourself in your customers’ shoes and comprehend what they need from your brand. Tailor the experience to give them precisely that.

For more such updates, check Out recent Martech Cube blogs.

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